Human Resource (HR) teams are responsible for creating a dynamic and positive employee culture in the organization. They must dedicate time and energy to attracting and retaining the right talent and maintaining an atmosphere that gives excellent experiences to this pool of employees. Unfortunately, the Great Resignation has pushed up the war for skilled talent. Employees are resigning en masse on their own accord due to a lack of a career trajectory or company vision. While this has created openings, it has also created difficulties for hiring managers.
The five primary HR duties are talent management, compensation and employee benefits, training and development, compliance, and workplace safety. However, today, HR teams feel bogged down by a large volume of paperwork, the printing of documents, and the verification of said documents seen in manual processes. All in all, an arduous, time-consuming process.
Thankfully, technology has evolved to alleviate the workload of the HR department. Process automation helps HR managers in bringing fundamental changes. It has allowed them to focus on the core tasks of recruitment, develop employee-employer relations, and create an engaging employee experience. One such technology is electronic signatures or eSignatures, which has successfully solved this dilemma. Online signature solutions are highly convenient for HR teams and potential hires. In addition, they help smoothen the hiring process and reduce the human error rate seen in manual processes.
As we know, employee experience is tantamount to keeping employees engaged and boosting their productivity. So let us dive deep into how HR can create a good experience for potential hires and existing employees.
The Right Employee Experience
Employee experience is highly valued in organizations that prioritize employee-employer relationships. According to Deloitte, 80% of executives believe it to be a powerful metric in building organizational culture. Here is a list of touch points that HR teams can take advantage of to offer the right employee experience:
Recruitment: Recruitment is the first stage for HR managers to introduce new hires to their company culture. The majority of employees join new organizations for their culture and to gain recognition. A positive experience brings in new talent, while a negative review can chase away potential talent.
Onboarding: The onboarding process can be anxiety-ridden and scary, making even the employees filling top positions tense. This is also the perfect opportunity for the HR department to directly provide their new hires with a smooth onboarding experience that they remember in a good way. This can also provide insights into how long the employee stays in the company.
Exit: The exit stage is where employees leave the organization for better prospects. This stage is crucial for gaining insights into improving the experience and helping HR managers retain skilled personnel.
Companies with high employee engagement are 21% more profitable. – McKinsey
How to Design the Perfect Employee Experience
Whether you already have an employee experience plan in place or you want to design a new one, here are some suggestions:
Easy Access to Information
Employees need easy access to information and processes. They need access from their devices and any location. Seamless interactions often offer a good impression, while clunky applications and handbooks may annoy employees. Information could consist of access to completing their jobs or filling up employment benefit plans.
HR managers should resolve the queries of employees promptly. Especially doubts regarding their benefits and salary should be dispensed at the earliest. A quick response makes them feel valued and welcome at the organization.
Transparency in Processes
Every process must be transparent and forthcoming in an organization. A clear goal incentivizes the employee to start performing from day one. In addition, transparency offers trust, which leads to high productivity levels and employee engagement.
A Sense of Belonging
Employees that have a well-rounded experience will contribute to the organization's culture in the long run. Employees are often looking for activities to engage with other employees. Systems that make employees feel appreciated and welcome will give them a sense of belonging in the organization.
The efficiency of HR processes can determine the success and failure of businesses. Here are the top HR trends.
Top Trends of HR in the Philippines
Automation of Processes:
Automation of processes is a top priority in the Philippines. With digitization in overdrive, among other systemic workflows, HR needs to automate various administrative tasks such as signing crucial documents and filling Bureau of Internal Revenue (BIR) forms.
Retention of Talent:
Nearly 87% of HR professionals consider employee retention a top priority. HR teams must find opportunities to reduce burnout among employees and emphasize on keeping them engaged. Upskilling programs can help in nurturing employee growth.
Focus on Employee Feedback:
Employee feedback is key to creating a better employee experience. The demand for better tools to capture and utilize the data to create a healthy work-life balance can be pivotal for HR managers. Data-driven strategies can ease operations and help in boosting employee productivity and performance.
Rise of Hybrid and Remote Environments:
Gig workers are increasing rapidly, and organizations can now employ contingent workers. Organizations should focus on changing their policies to accommodate remote workers. Allowing employees to work flexibly between the workplace and home will encourage employees to contribute to the environment.
Creation of a Positive Environment:
HR managers are focused on encouraging collaboration and team spirit. Managers need to keep employees engaged by helping them raise their satisfaction levels. A positive work environment can have a direct impact on employee engagement levels.
Highly engaged teams show 21% greater profitability.
The Role of DrySign
DrySign helps companies to onboard new recruits with ease. An electronic signature is convenient for aiding employees to sign in the appropriate fields. It allows candidates to sign documents from any device and location, making it practical for them while interviewing for roles beyond their immediate vicinity.
Curb on Expenses:
E-signatures help HR teams curb unnecessary expenses and save on paper and printing costs. Digital documents can eliminate reliance on paper and the need for storing physical documents. DrySign allows organizations to process documents online and streamline hiring and exit processes. As a result, it can eliminate nearly 85% of redundant costs.
HRs can employ online signing solutions to send signing requests on multiple documents simultaneously. As a result, the signer has an altogether elevated and digitized experience, and HR can avoid any errors with missing signatures.
Workflows improve drastically, and productivity becomes efficient with all documents being managed from a central dashboard. This also helps track, store, and manage the documents and organizes the process. In addition, HR teams can utilize DrySign to lower redundancies and send automated reminders to avoid manual follow-ups, resulting in accelerated transaction times and saving valuable time.
E-signature users can achieve high customer satisfaction levels by providing them the convenience they seek. HR managers can attain hires successfully by providing them instant access to necessary documents and simplifying the signing process.
HR teams can utilize electronic signatures in core functions like recruitment, onboarding, performance management, benefits management, and payroll. Applications and reference consents can be signed online using e-signatures. New hires require a volume of paperwork, including tax forms, employee verification, and salary slips. In brief, all recruitment and onboarding processes can be completed with the support of digital documentation and digital signatures in a matter of minutes.
With hybrid environments demanding a rapid change in technologies and flexible workspaces coming to the fore, HR practices need to improve with the coming times, which includes good employee experiences.
Give your new recruits and seasoned employees a digital experience they won't forget anytime soon. Get DrySign today.
Source: mckinsey.com | deloitte.com
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